Patient Resources
Everything You Need for a Smooth, Stress-Free Visit
New Patients Welcome
We are always happy to welcome new patients at our Lancaster and Prairie du Chien locations. From your first visit, our goal is to provide a seamless experience focused on comfort, clear communication, and personalized care.
What to Expect at Your First Visit:
- Comprehensive dental exam
- Digital X-rays (if needed)
- Professional cleaning (when appropriate)
- Review of your oral health and treatment options
Our team will take the time to answer your questions and ensure you feel informed and confident in your care.
Payment Information
For patients who pay in full with cash or check, on the same day as their dental services, we offer a 5% discount.
Our practice accepts the following payment methods:
Our practice accepts the following payment methods:
- Cash
- Check
- Visa, MasterCard, & Other Major Credit Cards
- CareCredit
No Insurance? No Problem.
Our in-office savings plans make quality dental care affordable — no insurance required. Choose the plan for your location and get access to discounted services all year long.
Insurance
We accept most dental insurances, including participation in the Delta Dental PPO, Delta Dental Premier, Medicare Advantage, Unum/Colonial Life, United Health Care (UHC), and Principal.
Maximizing your benefits potential is our top priority, and we will file all dental insurance claims for you.
Financing Options
Cherry
Cherry offers convenient, flexible payment plans that allow you to break down the cost of your treatment into manageable monthly payments. With a quick application process and instant approval, you can get the care you need without delay.
CareCredit
CareCredit is a healthcare credit card designed to help you pay for the treatment you need, when you need it. With flexible financing options and a simple application process, CareCredit makes it easy to manage the cost of your care over time, so you can focus on your health instead of your budget.
Frequently Asked Questions
Best practice is to wait until anesthetic is worn off, but the filling will be fully hardened and ready to use right away.
Best practice is to wait until anesthetic is worn off, but the cement will continue to harden for an hour after the appointment is complete.
When enough of the tooth structure is compromised, fillings no longer hold up under pressure and you risk cracking the tooth to a point that it is no longer repairable.
Root canals are required when the nerve of the tooth is dead or if the nerve becomes irritated due to trauma or bacteria
6 months after the first tooth comes in, which is generally around age 1
Introduction to the dental setting, dental providers and how to properly care for their teeth. If the child is cooperative, we can also clean their teeth
X-rays allow us to see cavities and disease that cannot be seen with the naked eye
While it is not necessary, it does help to remineralize tooth structure to help prevent the need for fillings. If you have questions, ask your dental provider what the risk for decay is without having fluoride applied.
We offer stock trays, custom trays and in office whitening treatments.
To clean the hardened tartar that a tooth brush cannot remove to prevent periodontal disease, to educate you on proper oral hygiene and to check for decay and disease before it gets too large.
Our patient care coordinator will work with your insurance company to come up with a pretreatment estimate prior to any work being performed if you wish. If you would like, you can also call your insurance company and speak with them directly by calling the number on the back of your insurance card.
We offer third party financing options to make payments affordable. Please ask our front desk for more information.
Have a Question?
If you have questions about your insurance coverage, CareCredit, or our payment options, please contact our office. Our team is happy to assist and looks forward to caring for you and your family.